About Us / Mō Mātou
Our Story / Tō mātou kōrero
Lake Whakamarino Lodge was established to create opportunity, connection, and long-term value for the community of Tuai. We're a locally owned and operated lodge with a focus on hospitality, sustainability, and building up our people.
We don’t just offer accommodation - we’re building skills, providing jobs, and giving back through everything from school lunches to marae upkeep.
Our Team / Ngā kaimahi
Run by locals. Powered by kaupapa.
Our lodge is managed by a hands-on team of locals who live and breathe the values behind this place. Everyone plays a role - not just in housekeeping or maintenance, but in shaping the mana and mauri of the lodge every day.
This crew doesn’t just look after the lodge - they also take care of grounds around the village, transport waste, and support our marae and kura.
From Cheyne’s leadership and Kaylyn’s admin to Lesley and Amoe in housekeeping, Maxine in the kitchen, Rui on maintenance, and Johnny, Nevada and John looking after the wider village.
Our Values / Tikanga
Manaakitanga
Hospitality & Care
We welcome every guest with warmth and respect, creating a space that feels safe, comfortable, and considered.
Kaitiakitanga
Guardianship & Sustainability
We take our role as kaitiaki seriously - protecting the land, water, and resources we’re lucky to live alongside.
Whanaungatanga
Connection & Community
Relationships are at the heart of everything. We build strong ties with our guests, team, and the wider Tuai community.
Rangatiratanga
Leadership & Excellence
We lead by example - holding high standards, staying accountable, and always aiming to do better for our people.
Kotahitanga
Unity & Collaboration
We work as one. Everyone has a role to play, and we value collective effort over individual gain.
Tūrangawaewae
Cultural Identity
This is a place where whakapapa matters. We honour Ngāti Ruapani ki Waikaremoana and reflect our heritage in all we do.
Book / Tono mai
Book direct for the best rates and availability. Plan your stay now - we’d love to host you.
